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Cleveland Browns announce plans for enhancing fan experience

The Cleveland Browns released plans today for enhancing the fan experience at FirstEnergy Stadium on gameday. Last week, Jimmy Haslam told the media at training camp that the Browns have two long term goals that drive everything they do. The first is to build a sustainable winning team, and the second is to provide great experiences for the fans.

Today, team president Alec Scheiner unveiled some of the steps the Browns are taking to improve the gameday experience for the fans.

It started with the fans’ ability to use their cell phones and other mobile devices. The Browns have coordinated with the major cell phone service providers in the area to enhance service at a crowded stadium. Scheiner promised fans a much better signal.

The Browns would like for fans to be in the stadium and excited early. In order to get fans to their seats they have installed 20 new turnstiles around the stadium and opened 44 new security “chutes” or checkpoints. They have also added “express lanes” for fans that do not have any bags to search. The goal is to get 4,000 more fans through the gate every 15 minutes compared to 2012.

The team announced that there will be new pregame music including a DJ on the field and new video elements. Player introductions will be completely new as well. The Browns say that fans will not want to miss those introductions.

The Browns will also use a drumline this season, and what they say will be “inventive” halftime entertainment.

In addition, the Browns installed more than 100 new televisions to fan areas and upgraded the merchandise available throughout the stadium.

Obviously the best way for the Browns to pack the stadium is with a winning, exciting football team. Boosting cell phone signals, getting fans in the gates quicker and updating the in-game entertainment is not done at the expense of the former.

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  • MrCleaveland

    While I’ll give ’em this, they’re making the effort.

  • The_Real_Shamrock

    Yea baby new turnstiles – woohoo!!!!

  • The_Real_Shamrock

    Um doesn’t Baltimore have not just a drum line but an entire marching band?

  • TSR3000

    I love the idea of getting people into the stadium quicker. That is a practical improvement.

  • Garry_Owen

    As long as the turnstiles aren’t on the O line . . .

  • RGB

    I heard Bernie was going to compete in the Wiener Dog races.

  • mgbode

    seems like a good thread for a public service announcement. before you go to a game, make sure you read the new NFL bag policy (much more restrictive and make sure you have those clear plastic bags):

    http://www.clevelandbrowns.com/news/article-1/NFL-adopts-new-bag-policy-at-stadiums/da620cdf-085f-434d-a814-8d231ec7ef9c

    seems strange they will not allow even purses.

  • mgbode

    well, I once heard that this band would fight forever against greedy owners who move teams from passionate fanbases. so, they must not be Raven fans.

  • The_Real_Shamrock

    So is this band/drum line gonna be against a greedy owner who’s company cheats it’s customers?

  • The_Real_Shamrock

    Funny how there isn’t a problem when it comes to leaving huh? 😉

  • dimoko

    The speedy entrance was a great idea. Hated having to wait for 20 minutes and missing action.

  • humboldt

    “they have installed 20 new turnstiles around the stadium”

    I think it means they have commissioned statues of every right tackle who has started a game in the expansion era. Every third statue is a likeness of John St. Claire.

  • CB Everett

    The contractor said The Tony Pashos gate is over budget. It keeps falling down.

  • mgbode

    Kevin Shaffer demands his statue be of him guiding Jason Taylor directly into Derek Anderson.

  • mgbode

    well, the Irsay’s made most of their money through the NFL. so, I guess it depends on if you view the NFL as greedy (well, yeah) or cheating it’s customers (that’s up to your interpretation).

  • The_Real_Shamrock

    The NFL isn’t greedy is paramount to Adolf Hitler being misunderstood.

  • The_Real_Shamrock

    Just don’t bring a bad and this includes the one you may wear! 😉

  • humboldt

    Could we put the Jim Thome statue where Derek Andersen would have been?

    /problem solved.

  • mgbode

    that isn’t funny. nothings funny.

  • Hopwin

    Man who walk through turnstile sideways going to Bangkok – Confucius

  • fan

    Love the idea of a drumline